The Practice Incentives Program (PIP) aims to support general practice activities, including continual improvements, quality care, enhanced capacity, and improved access and health outcomes for patients.

The Practice Incentives Program (PIP) will change from 1 August 2019 when the removal of four of the existing PIPs will be replaced with a new incentive, the PIP QI (Quality Improvement). The PIP QI is designed for general practice to implement changes that are relevant to their patient population. This means a practice can focus on improving patient outcomes and access to care while also developing efficient business processes. The new incentive aims to improve patient care in aspects such as management of chronic conditions, safety and performance.

From the PIP QI implementation date, 1 August 2019, the following four incentives will cease:

  • Asthma Incentive
  • Quality Prescribing Incentive
  • Cervical Screening Incentive
  • Diabetes Incentive.

The following seven incentives will remain:

  • eHealth Incentive
  • After Hours Incentive
  • Rural Loading Incentive
  • Teaching Payment
  • Indigenous Health Incentive
  • Procedural General Practitioner Payment
  • General Practitioner Aged Care Access Incentive.

A general practice will need to meet two components to qualify for a PIP QI Incentive payment.

1, Participation in continuous quality improvement activities.

a) The PIP QI Incentive rewards practices for participating in continuous quality improvement activities in partnership with their local PHN.

2. PIP Eligible Data Set.

a) The PIP Eligible Data Set is the data collected against the specified Improvement Measures.

Data provided will be de-identified and any measures from an individual practice will not be made available to the Department of Health.

The Royal Australian College of General Practitioners (RACGP), Australian Medical Association (AMA), Australian College of Rural and Remote Medicine (ACRRM), Rural Doctors Association of Australia (RDAA), Australian Association of Practice Managers (AAPM) and National Aboriginal and Community Controlled Health Organisations (NACCHO) are working together as members of the Practice Incentives Program Advisory Group (PIPAG), along with the Department of Health, to ensure that the PIP QI initiative is focused on quality improvement. The Colleges, AMA, RDAA, AAPM and NACCHO are also working closely with PHNs to ensure the program has strong governance of general practice data.


The Commonwealth Department of Health has released three key documents relating to the new PIP Quality Improvement (QI) Incentive payments:


Practices will be supported to access a Data Report that demonstrates practice performance against PIP QI benchmarks. This report is a great way to identify the health needs across your region and assist you to identify areas of improvement that will ultimately lead to an increase in patient visits and better patient outcomes.

The report uses de-identified data drawn from PATCAT. For more information on your data sharing agreement process through PENCS software or how to use your Data Report, contact your Western Victoria Practice Facilitator.

Western Victoria PHN’s Practice Facilitation team will be contacting you to support you with introducing the changes. Information will also be made available via our website or please contact us to schedule a visit from your assigned Practice Facilitator. Please ensure you include your name and the address of the practice in your request email.

Schedule a visit from your Practice Facilitator 1