Barwon Housing & Homelessness Support Service

People experiencing homelessness or a housing crisis in Geelong, Colac, the Surf Coast and surrounding areas are able to access a service via local entry points.

Services available may include:

  • access to short term, crisis or transitional housing
  • support
  • assistance to secure or maintain current accommodation
  • housing advice
  • financial assistance
  • referral

Referral and Enquiries

Self referrals 

Ph: 1800 825 955

Note: this number is not a free call from mobile phones, but Access Point services can ring clients back on their mobile phone

Adult Location
Salvo Connect
2A Settlement Road
Belmont, 3216

Youth Location
Barwon Child, Youth and Family
12-14 Halstead Place
Geelong West, 3220

Hours: 9:00am to 5:00pm, Mon to Fri.

The 1800 number diverts to a state-wide response outside of business hours, including public holidays.

Anyone ringing the number after hours will be assisted at the time and then directed to the most appropriate Access Point service on the next business day

Homeless Outreach Psychiatric Service (HOPS)

A partnership between Pathways, Barwon Health and other agencies that provides support for people with a severe mental illness who are homeless or at risk of homelessness.


  • Aged: 16 - 65 years in the Barwon South West region
  • People with a severe mental illness who are being case managed by Barwon Health Mental Health or Drug and Alcohol services and are homeless or at risk of homelessness


Referral via Barwon Health Mental Health services only

Information, Assessment & Referral

Ph: 1300 094 187
24 hours a day, 7 days a week


Homeless Outreach

Mental Illness Fellowship Victoria provides intensive support and counselling to young people with a severe mental illness who are either homeless or at risk of homelessness to support housing, improved access to employment and education and linking with other supporting services. This program is delivered in collaboration with Barwon Youth and Jigsaw.


This service is available to anyone aged 16 to 24, the young person will be assessed for readiness for the program via a series of intensive interviews and consultations over a period of time. 


Some costs apply

Referrals and Enquiries

If you are facing homelessness and involved in a clinical service your referral will come through a clinical service, such as Jigsaw, headspace or your GP.


Nicole Traynor or Georgina Alley
51 Fyans Street, South Geelong
Ph: 03 5229 8827
Mobile: 0407 048 736 or 0458 042 355

The Geelong Project

Early intervention to identify youth at risk of homelessness.  Connects schools and community services using a youth focused and family centred approach


Old Post Office
83 Ryrie St, Geelong
Ph: 03 5246 7500